Services

Ralph Miller Jewelers & Gallery is a century old, full service guild style manufacturer & regional service center offering:

• Custom Designing & Manufacturing
• Laser Inscribing & Welding
• Jewelry Insurance
• Pearl/Bead Stringing
• Insurance Replacement Assistance
• Repairs & Restorations
• Certs & Lab Reports
• Gold & Silver Refinishing
• Appraisals
• Watch Repair
• Engraving
• Estate & Metals Liquidations
• Preferred Customer Services
• Corporate and Organization Awards

Evaluation/Appraisals:

At Ralph Miller Jewelers & Gallery (America's Best Jewelers)& Erie's People's Choice Jeweler), we have the most knowledgeable and experienced appraisers you can find in this region. We can appraise all kinds of jewelry, diamonds, gemstones, sterling flatware, watches, artifacts and jewelry antiques, and much more. If you haven't had your jewelry appraised in the past 5 years, we recommend (because of the tremendously fluctuation in the metals market), that you have it documented in written detail as soon as possible. Most evaluations/appraisals are done for the sole purpose and peace of mind to obtain insurance coverage in the case of loss, theft or damage. However, our evaluations and appraisals can be used for many different situations such as; trust and estate tax evaluation, estate & trust liquidation, casualty loss, dissolution of marriage (divorce), collateral, tax and barter purposes.

Insure your Jewelry:

It is wonderful that you've taken the time and effort to get evaluation appraisals on all your jewelry but don't forget to take the final step for full peace of mind, that being purchasing actual jewelry insurance. RMJ as your family professional jewelers, we highly recommend the United States of America's largest specialist in jewelry insurance - Jewelers Mutual Insurance. They are a trusted and bonded insurance company that specializes in protecting jewelers and the personal jewelry of the citizens of the United States. Founded in 1913, Jewelers Mutual is licensed in all 50 states, insures personal jewelry of more than 100,000 households plus over 65% of all independent jewelers. At RMJ we are honored in providing a full range of services and expertise - from helping you make the right selection to backing up your purchase if there is a problem. We would most certainly, highly recommend “Personal Jewelry Insurance” from Jewelers Mutual Insurance Company, this nation's jewelry insurance specialists.

At Ralph Miller Jewelers & Gallery we have known for over a century that fine crafted jewelry can be beautifully made to last for generation after generation if designed and created properly and treated correctly, but unfortunately accidents do happen. As with anything, loss or damage to treasured jewelry items can and do occur and we know what a hardship it can be emotionally and financially devastating on any owner. RMJ knows that you can rest easy because with your ”Personal Jewelry Insurance Policy” by Jewelers Mutual Insurance Co., they will have your items repaired or replaced if lost, stolen or damaged. It even covers "mysterious disappearances. What's more, if you have a covered loss, Jewelers Mutual Insurance Co. will ask that you return local trusted family jeweler. In our region that would be RMJ to have your jewelry repaired or replaced instead of mailing it off to someone you don't know or cares little of your situation. Furthermore, jewelry losses you experience with Jewelers Mutual will not affect your existing homeowners policy. Jewelry losses you turn in on your homeowners policy will count towards your continued eligibility and may even impact your homeowners premium if a large lost occurs or if you might have more than one claim per year.

For more information, stop by our store and pick up a brochure on the program, call Jewelers Mutual direct at 1-888-884-2424 or visit them at Jewelers Mutual Insurance. RMJ would also be happy and honored to provide the insurance evaluations/appraisals needed to institute the insurance on your jewelry. Ralph Miller Jewelers & Gallery is proud to offers to all in need our Insurance Replacement Expertise and Assistance.

Insurance Replacement Expert Assistance:

Let us help you in your challenging situation. RMJ specializes in helping find replacement jewelry when you experience a loss, thief or damage. We can offer you a very large array of diverse qualities of diamonds , rare gems and gemstone replacements and many associated manufacturers other than ourselves which enable us to find the exact piece you are looking to replace, repair or redesign.
• Identification of jewelry of equal kind, quality and value as the original
• The Region's largest inventory selections from our 58 case showroom
• We bill all insurance companies or insurance company clients as requested by our clients.

Certificates, Gem Identification, Authenticity and Lab Reports:

If you would you like an independent opinion on the specifications of your diamond or precious gemstone other than our in house experts? Ralph Miller Jeweler's & Gallery would be honored to assist in helping you choose the correct lab for your very special gem's report and certificate. RMJ will absolutely make sure it gets there and returned safely from the gem lab. We will be happy to schedule an appointment to assist you in understanding of all the details and document terminology when it returns.

Manufacturing & Custom Designing:

From casting to fabrication to CAD-CAM Rendering and Milling, RMJ can do it all. If you have your own idea for unique personal jewelry adornment, then Ralph Miller Jewelers & Gallery should be your first contact as the region's largest and only award winning jewelry manufacturer. Our tag of “We'll Design What You Have In Mind” says it all. We truly believe - Our talented lost wax artists, fabricators, mold makers, gem setters and finishers are the very best in the business.
At RMJ, we do it all, from start to finish, from designing to production to fit individual style, personality or tastes. We'll help you put your ideas on sketch paper or virtually on computer, and our jewelry artists can create the piece of your dreams in the metal of your choice with the gemstones of your choosing that are individually hand selected from our featured: “Wall of Gems.”
• Custom Designing from start to finish - design and production manufacturing from 1 to 5,000 pieces
• Special “Created Uniques” creations done the old fashioned way, “One at a Time-One-of-a-kind”
• Individual creations you will cherish as heirlooms for years to come
• We challenge to to test our 5 on premise master goldsmiths to create anything - no piece is too difficult
• We can use your supplied old broken, unwanted or scrap metals and gemstones set into new and modern creations by our talented adornment artists.
• We can turn that old, unworn piece of jewelry into something fresh and exciting with a modern flare of contemporary elegance, style and fashion.

Engraving:

Let the Ralph Miller Jewelers & Gallery engravers add that personal touch to your own personal gift or jewelry selections. We can engrave in script or block, monograms, poems, even family crests on signets & pendants. If you'd like your wedding rings personalized or wish to have us hand engrave your very own unique century old style “posie rings,” we can do it all. We also have laser engraving services available for all your glass, bridal glass wear or acrylic or crystal glass trophy needs on the inside or out. Both machine and hand engraving is available for your selection.
• Precision Machine engraving
• Expert hand engraving
• Glass sandblasting and laser inscribing available for wood, glass and metal
• Multiple symbols, languages, plus 23 style fonts available for your choosing

Laser Inscribing:

At RMJ we can personalize and item including laser inscribing a name, phrase and logo, etc., or other identification mark on any diamond, and most gemstones - even pearls! The laser inscriptions are only visible under 10X magnification but is certainly a great way to identify your own personal diamonds, rare gems or gemstones.

Restringing of Pearl Strands, Princess (add a pearl) and Beads:

Did you know pearls should be restrung every few years? We can make your necklace or bracelet look like new - graduated or multi strands are no problem for our experts. Don't neglect an pearl heirloom when it is so easy to get it restrung.

Repairs, “Museum Quality” Restorations & Preservation:

Our outstanding jewelry artisans and craftsmen can repair repair anything! Be it a priceless set of Ancient Chinese Carved Ivory Chess Figures, Court House Lady Justice Statues, Fountains, Fresco and Reliefs, Bronze Wood or Stone Figures and castings, Church Stain Glass, Architectural Embellishments and Accents, Swords for Kings, Bi-Plane manufactured parts, Gold gilding or Silver, Brass and Gold Leafing., etc.. No other store in the nation has done the work that we have for County Court Houses, USPS Post Offices, Natural History, Historical and Nautical Museums, Theaters, etc.. See our affiliate: RMJ Restorations, Inc. at rmjrestorations.com for some of our outstanding and unusual projects. We will work in any metal; platinum, gold, silver, brass, bronze, steel, iron, tin & zinc or any combination as required. Whether you simply need a new clasp on a bracelet, a ring sized, or a diamond set, or a complete architectural or “object d art” restoration, you know you can't find anyone that can do it better – and all at reasonable prices. At RMJ “Everyday Is A Remount Day.” Ralph Miller Jewelers & Gallery has been: “The Jeweler's Jeweler For Over A Century – Since 1898.
• Always Free complimentary cleaning & checking
• Ring sizing, we are the regional specialists for invisible set mountings and stone replacements for those tricky and unusual ring sizing requirements
• Full services available of any array of metals
• Expert inspection, evaluation and repair estimates prior to the start of all work.
• Re-polishing or replacement of worn and damaged valuable gems (matching cuts and colors our
specialty)
• Experienced and talented diamond setting of all types, bead, pavee, flush, channel, prong, bezel, etc..
• Jewelry Restoration & Preservation of heirlooms, estate and Antique pieces
• Free Polishing
• Re-rhodium, gold and silver plating services
• Laser Welding services are available
• Eyeglass frame repair, including titanium frame
• Wholesale (Business to Business) and Retail accounts welcome (See Business Accounts)

Silver Repairing & Refinishing:

At Ralph Miller Jewelers & Gallery we specialize in “Museum Quality” Restorations, Repairs and Preservation of Antiques. RMJ is the local leader in “Saving the Past for the Future.” We can fix broken serving pieces in sterling or silver plate, or even re-silver antiques. We have actually done projects for many regional museums throughout the tri-state area as well as restoration work throughout the nation. For a list of references please
contact us at your convenience.

Watch Repair:

We are able to fix every brand, regardless of age, and can fix most pocket watches too. At RMJ -we specialize “While You Wait” quick bench watch repairs such as: new battery replacements, band adjustments, band replacements and special fits.
• Competitive pricing for all major brands of leather, rubber and metal bands
• Estimates available for all repairs if requested
• Watch repairs, battery replacements
• Quartz tune-ups and complete movement replacement
• Mechanical watch repair and servicing including refitting conversions to quartz movements
• Sizing watch bands and bracelets
• Full Service for Mechanical Swiss Movement and Quartz Watches (see all details below)
• Quick turn around for all in house repairs not requiring special ordered or manufactured parts

Mechanical Swiss Movement Watch Full Service:
Our Ralph Miller Jewelers & Gallery “Full Service” for mechanical swiss movement watches consists of the disassembly and overhaul of the movement with an examination of all parts. We replace or have manufactured all damaged or worn parts and re-seal water-resistant and waterproof cases. For all cleaning and overhauling, each of its parts are placed in special chemical solutions that dissolve dirt, dust, and emulsions of the thick and heavy dried out oils. When the watch is reassembled, special oils are applied to re-lubricate all interior appropriate parts. We recommend that a general overhaul be performed every three to five years and that all water-resistant watches be tested once a year for case tightness and gasket seal life. In addition, bracelet watch bands are polished and thoroughly cleaned.

Quartz Watch Full Service:
Our RMJ quartz watch “Full Service” consists of the watch disassembly, the case and bracelet being polished and thoroughly cleaned in the ultrasonic and the battery being replaced. In addition the gaskets will be replaced then the watch is resealed to factory specifications. We recommend that all water-resistant watches have their water resistance checked every time the battery is changed. Ralph Miller Jewelers is one of the leaders in available watch repair services.

Preferred Customer Service:
As a loyal RMJ customer with purchases that total $ 3,000 in any one year, you will be added to our “RMJ Preferred Customers List.” This is a very special list of honored clients that receive very special treatment and rewards and services such as: Special Prices on all additional purchases, annual notice of our many unadvertised special in store and on line events plus access to our online monthly newsletter, free gift cards to use during the year plus many other additional rewards that are not outlined.
Trust, Estate And Metals Liquidations:
Ralph Miller Jewelers & Gallery has for over a century been a regional leader in Bank, IRS, Trust and Estate (Private) Liquidations of large jewelry collections. We offer guarded transportation, hand delivery, sales and contacts to our large client pool that have the abilities and contacts and monetary support to dispose of large collections worth millions of dollars in a safe, trustworthy and above all legal process to guarantee you the absolute highest prices paid for collection liquidation. In addition we are always buying gold and metals being the only local “PA State Registered Official Metals Dealer and Liquidator” for the past 20 years.

Custom Corporate And Organization Awards:
As The Erie Region's Largest and Oldest Jewelers, RMJ has offered custom designing of corporate awards for over a Century: including life time achievement and retirement awards, Corp. meeting or success momentos, bridal favors, etc.. Examples of such include: Retirement presentation watches, FOP, The WGI Laurel Awards, The WGI Friendship Cup Awards, The WGI Corp. Regional Championship Awards, Tri-State Awards, The Mayor's Community Service Award, EGDA Awards, etc., etc..